Privacy Policy

Updated: June 30, 2026

Clean Clothes Curbside Laundry LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] or use our curbside laundry pickup and delivery services.

1. Information We Collect

We collect information that you provide directly to us when you schedule a pickup, create an account, or contact us. This may include:

• Personal Identifiers: Name, physical address (for pickup and delivery), email address, and phone number.
• Payment Information: Credit card or billing information. (Note: We do not store your financial details directly; they are processed by our secure third-party payment processor).
• Order Details: Special laundry instructions, preferences, and service history.

2. How We Use Your Information

We use the information we collect to run our daily operations and provide you with excellent service, including to:

• Schedule, manage, and execute your curbside laundry pickups and deliveries.
• Process your payments securely.
• Send you service updates, order confirmations, and delivery notifications (via text or email).
• Respond to your customer service requests or questions.
• Send you promotional offers if you have opted in to receive them.

3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary to run our business, such as:

• Payment Processors: To safely process your service payments (e.g., Stripe, Square).
• Delivery/Routing Software: To help our drivers locate your address and optimize delivery routes.
• Legal Requirements: If required by law, subpoena, or to protect the rights and safety of our business and customers.

4. Text Messaging (SMS) Consent

If you provide your phone number, you consent to receive text messages from us regarding your laundry orders (e.g., "Our driver is 10 minutes away").

• Mobile information will not be shared with third parties for marketing or promotional purposes.
• You can opt out of text alerts at any time by replying "STOP".

5. Security of Your Information

We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, please understand that no electronic transmission or storage system can be guaranteed 100% secure.

6. Your Choices and Rights

You have the right to update, correct, or request the deletion of your personal account information at any time. You can do this by logging into your account or contacting us directly using the information below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Clean Clothes Curbside Laundry LLC

1130 University Blvd. 

STE B9 #204

Tuscaloosa, AL 35401 

Email: cleanclothes205@gmail.com

Phone: (205)614-0359